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Top 10 Things NOT To Tell Angel and VC Investors

I am not writing this to create a list of need on board in management to be
things not to say so people can hide the successful. If this were true, you are
facts or in any way mislead potential either spending WAY too much money on
investors. On the contrary I personally staff, or you do not understand the
believe you must be 100% upfront with any skills you will need to bring on as the
potential investors, and even volunteer business grows and evolves. This is
some weaknesses to be credible. I am never true and saying it is like waving a
writing it to help entrepreneurs and CEOs flag saying I am an amateur. All
"design" these issues out of their investors assume you will need to hire
business so they never have to say them. other key players and set aside a stock
Although there are certainly many option pool for that purpose.7. We are
exceptions to these, as a general rule going to sell this product to everyone
there are many good reasons why all of (even in a single industry), because
these things should not be part of your everyone can use it. This worked during
company, if you are looking for outside the bubble for a while when $30 million
investors. I have discussed some of the was being dropped (foolishly) at a pop to
logic why, but this should not be fund some broad horizontal plays. Today,
considered a comprehensive discussion of the smart money is mostly funding
the reasoning behind each item. You companies going after niches, and maybe
should also realize some of the reasons some verticals (with top management
are a function or perception, of the teams, ideas and markets). Virtually
market. I would never say they all make every company today needs a market entry
sense all the time. Each situation is strategy that is narrow and focused to
always different.Most entrepreneurs establish them as the "go to company" for
greatly underestimate the difficultly and a particular problem or solution. You
time required to succeed at this task. NEED to be the big fish in a small pond
They also underestimate the opportunity first because small fish in the ocean get
cost to their business while they are eaten alive more often than not. You can
"away" focusing on something else. You add niches, products or expand to an
only want to raise outside capital, if entire vertical later after proving every
you really NEED to have capital to grow. element of your business in a single
I am recommending to many CEOs I coach niche. By the time you get there so much
and mentor today that because it is so can change it is usually even a waste of
difficult to raise money today, and time figuring out what that order will be
valuations are not great, it would be a in advance. Markets and technology are
far superior alternative to spend the too dynamic today.8. We have no
same amount of time selling, or adding competition. This is virtually never
value to your business in other ways, true, as people are doing something to
than to spend six to twelve months deal with the problem you solve today. If
chasing investors. In many cases you are a restaurant then the grocery
spending the same amount of time and store across the street is your
effort selling your products, or service, competition. You can almost never view a
could generate just as much money and not market that narrowly, unless you just got
dilute your ownership and subject you to the patent on nuclear fusion, even then
the whims, regulations and covenants of coal, oil, hydroelectric and solar are
bringing in outside capital. This does still competition. Besides you really
not, however, mean you should not develop can't know who else might be working on
a complete business plan. This process the problem and if it is an attractive
will greatly increase your chances of market you will clearly have followers.
success whether you are raising outside So you need to articulate how you will
capital or not.1. I have not invested my stay ahead of competition either
own cash in the business, but have only way.9. Only our management team is
put in lots of sweat equity. Experienced qualified to develop and execute this
investors know that a start-up is a business. This is about as false, naive
roller coaster ride of both highs and and arrogant a statement as anyone can
lows. They want founders to prove their make, so don't even come close. To say
commitment by investing their own money you are the only people in the world who
to the point where it will REALLY hurt if can do this is not only terribly
they walk away during tough times. Skin unlikely, it is in FACT something you can
in the game is your vote of confidence, not possibly know for sure, because you
so don't expect others to invest if you don't actually know everybody else do
don't. This does certainly not have to you? So it is always a false statement
be all your personal net-worth, but it and shows overconfidence. It is better
must be a significant portion. You can to err on the side of saying something
take out a home equity loan, borrow or like: "we know there will be competition
withdraw from retirement funds, or just and here is how we will be cheaper,
invest personal savings. In the end this different, better and/or faster."10. Our
will pay off, if you do it right, because projections are very conservative. This
it will make you more efficient with is the most overused expression of the
capital usage and allow you to bring in lot and I would guess it gets said in
investors later, after you have created more than ninety-percent of investor
some value and increased your company presentations. The fact is that
valuation. Ultimately, if you are entrepreneurs are always optimistic; they
successful, you will likely own more of wouldn't be entrepreneurs if they were
the company as a result.2. This (or that) not, as they are certainly fighting the
market research firm said this market odds. Any good investor is going to make
will be a $2 billion market in five their own judgements on the ramp rate of
years, so all we need is 5% of that sales and expenses anyway, so this is
market to build a $100 million company. better left unsaid. The fact is you
Counter institutively this is basically never know because you never know if
saying you have NOT done your homework, there are fifty other companies working
and do not really know who your customers in stealth mode on the same idea.
will be. This is "top-down", not According to research 32% of angels site
"bottom-up" market research. Besides "unrealistic financial projections" as
most of these analysts firm's lost huge the number one mistake made by
credibility when the bubble burst and entrepreneurs.11. We don't know how much
people realized some projected numbers money we need, or we can do it on
beyond what the population of the entire anything between $500K and $10MM.
planet for Internet users. You need to Investors want to know you have a solid
describe, if not actually list, the exact plan. They also all have a certain
customers where you can win in most cases amount they want to invest. Do your
and why. Research says that 32% of homework and understand exactly who you
angels site weak market analysis and are talking to. You should know exactly
analysis of the competition as the most what you are asking for before you go in
critical mistake entrepreneurs make in and have a business plan with a financial
their business plan. You must design plan that matches this. Asking for the
your launch strategy around a particular wrong amount is as good as blowing the
customer profile and offer something that presentation entirely. Although you may
that customer cannot get elsewhere. be able to execute a business plan more
Smart investors would prefer an unfair slowly, yet successfully on less capital,
advantage in a smaller focused market, and you may have a couple of scenarios
because the marketing and selling costs figured out (you should), you can really
will be lower (concentrated) and the only show one plan to any particular
sales close rate higher. This also shows investor.Level of Management Team
you know what you are out to accomplish NeededGetting investors today requires a
and are focused on a smaller market you strong team, idea and market (not the
understand well and can win.3. My spouse same as idea). What level of team do you
(or any immediate family) will be our need to have a good likelihood of
other senior officers. - Or we are going obtaining angel financing? Here is a
to use my brother's company for chart of the level of management team you
distribution (or anything else). will likely need and you can interpolate
Investors do not like nepotism and also between these levels. Currently, you
know that a divorce could destroy the will likely need to reach level five to
company. They are taking enough risk bring in any angel investors and probably
already, so why should they add another a level 8 to get any money from VCs.
layer of risk with the divorce rate at This also assumes you have an attractive,
50%? Why should they believe out of all and large, potential market, some
the management in the world your brother barriers to entry and a good head start
is the best qualified? Also, there can or patent protection.ConclusionYou need
be no conflict of interest issues with to pull out all the stops today to obtain
"deals" that could be perceived as angel financing. This means getting
favored or the result of nepotism. This further on less money than ever before.
allows for shifting of costs and revenue Which in turn means better focus and
in ways that are totally legal, but at using virtual company techniques to get
the same time unfair to the investor due much further on your OWN personal
to subjective factors. This is fine in a resources, and/or friends and family
wholly owned private company owned by a money. It also means pulling together a
single individual (a lifestyle company), team of people that address all the major
but should not really ever happen with risks in the business. This requires
outside investors. Enron, Adelphia, creative deals to bring people in and
Worldcom and Tyco are perfect examples, probably not be paying them, certainly
and these have made everyone more aware not full-time, while you are creating
of how easy it is to abuse executive real value in your business. Investors
positions. It is even possible that in want to invest in something that already
the future institutional investors who has value built in, not an idea or
allowed this could be perceived as business plan with a "one-man show"
violating their fiduciary today.The most common mistake made today
responsibilities and have liability. made by entrepreneurs is going out
After the fact, if something went wrong looking for money before they are ready.
and the company shut down, the perception The competition is fierce out there, so
could be that things were done don't burn your best personal contacts by
improperly. The room for interpretation approaching them with an incomplete or
on the dissolution of assets could easily undeveloped business plan or company. If
be perceived as improper, even when it is you have not successfully raised money
done right, due to the wide room for before, get help from someone who has.
judgement on the value of the remaining C-Level Enterprises offers a complete
assets of any company that is closing. financing review and critique that is
Since this is effectively a fire sale guaranteed to improve your chance of
prices will be well below "fair market obtaining financing. Go to for further
value". In short, avoid any and all information. Also see for audio courses
conflicts of interest, whether real or on raising investor capital.Mr. Robert
perceived.4. I am going to also be doing Norton, is an author of four books,
some consulting to cover my expenses speaker and President and CEO of C-Level
because of my low salary. Or I have Enterprises. He has over 15 years as
other businesses to run also. Or full-time President and CEO of numerous
anything else I invent I will personally successful companies. Two grew to over
own the rights to. These are all $100 million in annual sales while Mr.
variations of the same theme. You are Norton was there and one grew from $0 to
not fully committed to the business you over $1 billion in revenue today. His
want them to put their money in. This experience spans all key disciplines
might work for Donald Trump, but for needed to start, grow and exit businesses
anyone who has not made his or her first in several industries. He can provide a
$25 million don't expect that kind of breath of experience and perspective
latitude. Investors want and deserve across all disciplines that only
your full-time attention as soon as they experienced CEOs can.He founded and run
invest. This might be OK while you are the exclusive CEO & Entrepreneur Boot
pulling together your plan and don't have Camp - The Art and Science of Business
outside investors yet, but investors are Design. See 22 total years experience,
buying YOU lock, stock and barrel and including former positions as Senior
want your full-time attention and focus. Software Architect, VP Engineering and
This not only means your time at the CTO, Mr. Norton can understand both deep
office, but as a CEO, or any senior technical issues and strategic management
executive really, it also means they want issues. So often operations, product
to own your thinking in the car and development, sales and marketing issues
shower, and all your ideas that are a are deeply interwoven, requiring
result of your work.5. We have it all multidisciplinary experience to
figured out. The fact of the matter is effectively solve problems. Mr. Norton's
that the only guarantee you can make is breath of experience allows for complete
the plan will evolve and change and the validation and/or improvement of entire
business plan is pretty much guaranteed business models for maximum growth and
NOT to happen. Only naive investors profit. He is also a specialist at
would think you are going to do designing long-term competitive advantage
everything that the plan says and not into businesses so profit margins can be
make changes as you go. If they really maintained and stockholders build
believe this, you probably do not want sustainable revenue and profits that can
them as investors anyway. If you say justify high multiples on exit.He is also
this, you are basically saying you are the author of The Startup Manual, the
wet behind the ears or unrealistic. first roadmap to starting and growing any
Besides, if you really had it all figured business to $100 million in sales,
out and proven, you probably would not available at complete biography is
even need their money, you would be available at a resource for CEOs,
"bankable" and pay prime rate instead of entrepreneurs and C-Level executives at
twenty to fifty percent per year to get early-stage companies.
equity dollars.6. We have everyone we




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