| Are you interested in growing your Avon | | | | campaign brochure, Avon includes their famous |
| business? Becoming an Avon representative is | | | | scratch-and-sniff perfume circles. |
| super-easy and there are many resources to help | | | | 12. Keep brochures handy. I keep the latest |
| you grow your business and meet your personal | | | | campaign brochure in my purse, as well as an |
| goals. | | | | outlet sale flyer. I always preview the campaign |
| | | | brochure so I can target market: for example, I |
| 1. Use Avon products yourself. One of the best | | | | may say, have you seen the new Avon line of |
| ways to sell a product is to know everything | | | | mineral makeup? There is a buy 1, get 1 half-price |
| about it. Your regular discount and demos allow | | | | deal on page 32 for Smooth Mineral Makeup. |
| you to save money and try the products | | | | Wow! |
| yourself first. | | | | 13. Buy stickers for the backs of brochures. My |
| 2. Ask your customers for product reviews. | | | | stickers match my business cards and large print |
| When you pass out orders, ask your customer to | | | | makes them easy to read. Stickers include my |
| let you know how the products perform. This is a | | | | name, phone number, email address, and website |
| great way for you to learn about products so | | | | address. Brochures, stickers and business cards |
| that you can offer more information to other | | | | are powerful sales tools! |
| customers. | | | | 14. Don't forget special offers. Everyone loves a |
| 3. Share your products. If you work in an office, | | | | bargain! Use your imagination to come up with |
| make sure you have hand lotion to share with | | | | catchy ideas. How about free wrapping for |
| your co-workers. I have gotten several orders | | | | Mother's Day? Birthday and anniversary |
| just by letting others try the lotion sitting on my | | | | reminders? BOGO - buy one get one? |
| desk. Another Avon rep keeps extra tubes of | | | | Recommend a friend and get 10% off your next |
| hand cream for on-the-spot sales. | | | | order? Print out Avon Bucks and include in their |
| 4. Educate yourself with training. Make the most | | | | bag when you hand out orders. |
| of your business by taking Avon's online training | | | | 15. Always upsell. This is a key sales tip that really |
| courses. Every new representative should start | | | | works. Say your customer buys a certain |
| here first as courses include everything from | | | | fragrance; draw her attention to the lotion. Got an |
| money management, to launching your business, | | | | order for a necklace? Point out the ring on the |
| to entering orders. Most of the classes are 30 | | | | same page. Did your customer choose a skincare |
| minutes and have downloadable text sheets. You | | | | product for aging skin? Make sure she knows |
| get a certificate after completion of each and | | | | about the eyelift cream. |
| special recognition for completing certain courses. | | | | 16. Attend sales meetings. Your district manager |
| 5. Become an eRepresentative. Curious about | | | | or DM will hold sales meetings every few months |
| becoming an eRep? Customers can order online | | | | where you will get an opportunity to meet other |
| and have product shipped direct to their home. | | | | representatives, see and try new products, share |
| There is usually a free or discounted shipping code | | | | your successes, and discuss sales techniques. |
| on the website. I tell my customers that if they | | | | These meetings are encouraging and fun make |
| don't see one, to let me know and I will get them | | | | sure you attend. |
| one! Once you become an erep, you also have | | | | 17. Make samples and demos work for you. |
| access to other customer management tools. | | | | Attach a sample on the page of the newest |
| You can set up an email marketing campaign to | | | | brochure where the item is listed with a paper clip. |
| let customers know about new products or | | | | Encourage your customers to try the product. |
| campaigns. My customers love the "little reminder" | | | | Buy a demo and either use it yourself or give to |
| because they often include free or discount | | | | a faithful customer to try. |
| codes. | | | | 18. Holiday and special days. Remind your |
| 6. Use your network. Share your excitement | | | | customer that holidays and special occasions tend |
| about your new business and people will be | | | | to sneak up on us, and you have great gifts for |
| excited with you. Most of your friends already are | | | | just about anyone. |
| familiar with Avon products and so they will be | | | | 19. Don't forget the male customer. We tend to |
| your easiest customers. Everyone is a member | | | | forget about the guys - but they have daughters |
| of some organization or workplace. You have an | | | | home from college, wives who love to great |
| extended network of soccer moms, hairdressers, | | | | makeup, and mothers who love to be treated to |
| delivery people, doctor's office workers, etc. | | | | a thinking-of-you-mom gift. Avon has some great |
| 7. Wear Avon jewelry. I get so many | | | | products especially for men. Check out the |
| compliments when I wear a new Avon necklace. | | | | after-shave conditioners and the foot care line. |
| Most jewelry comes in sets, like a necklace and | | | | Don't forget about Bug Guard for camping, |
| bracelet. They are designed to compliment fashion | | | | hunting, and working in the yard. |
| or seasonal colors. I have had a few tell me they | | | | 20. Use the no-hassle Return Policy to close the |
| were not sure if a necklace would match their | | | | deal. Avon promises, "If you're not happy with |
| outfit, but with the no-hassle return guarantee | | | | any purchase, just return it for an exchange or |
| they were not afraid to return it if it did not. Oh, | | | | your money back. No questions. No fuss. No |
| and I haven't had any jewelry returns, yet! | | | | problems." Even if the makeup is opened, if the |
| 8. Invest in great-looking business cards. Make | | | | customer is unhappy Avon will give a no-stress |
| sure your business cards look professional, even if | | | | return. You will take back the item and use e-Z |
| you buy from a discount supplier. Include a | | | | Returns for a credit. No-hassle for reps, too! |
| customer reward program on the reverse side. I | | | | 21. Grow your team. Be ready to share your |
| have mine printed with a "buy in five campaigns, | | | | success when someone asks about the Avon |
| get 20% off your sixth campaign order" coupon | | | | Opportunity. Some of your customers may tell |
| on the back. | | | | you they are interested in earning extra money. |
| 9. Share your business cards. Leave one with the | | | | Avon is so successful because of people like you |
| tip for your waiter, hang them in the community | | | | and me who love the products and work on |
| bulletin board area at the grocery store, give to | | | | growing their business. |
| the checkout clerk at the mall, etc. | | | | Focus on what attracted you to Avon and build |
| 10. Personalize your business cards. When I hand | | | | strategies to communicate that to your |
| out my business cards, I write a free shipping | | | | customers. Were you already a customer who |
| code offer that is good on my website. I also | | | | loved the skincare products? Your testimony can |
| mention the Avon Opportunity: do you want to | | | | be a great asset to your business. Are you |
| earn extra money by becoming an Avon | | | | excited about the earning potential? Share how |
| Representative? | | | | you met a financial target. Avon offers training, |
| 11. Order plenty of brochures. Brochures are really | | | | great products, customer service, and a support |
| your "store." They are designed well, colorful, and | | | | network to help you meet your goals. Becoming |
| cheap. The photos are very clear and often show | | | | an Avon representative is a personal growth |
| how the makeup looks on a real person. In every | | | | opportunity that is also lots of fun! |